Phones and Internet - UCaaS | Commonwealth Technology

Phones and Internet – UCaaS

Regardless of your company’s size you have probably experienced…

Spending too much on phones and internet	Bills you can’t read	A phone system that you don’t know how to use
A phone system that wasn’t setup properly	Poor phone call quality	Staff members having to give out their personal cell phone numbers
Voicemails going unanswered	Outdated hardware	An act of heroism to make changes to voicemail or the way you use your phones
Paying multiple vendors for voice, video and desktop sharing	No idea who’s available and who is busy	Sweating heavily when attempting to setup a multi-location meeting

There IS A BETTER WAY! With a new Unified Communications solution in place – you will experience efficiency AND luxury.

Cloud-based and virtual phone services make your business more efficient and easier to manage. We can replace existing phone equipment with a cloud hosted PBX, which means your desk and smart phones work together and can be managed from the Internet via a web browser and a mobile app. Cloud phone systems make it easier for your customers to contact your customer service teams. Turn any location into a workplace, reduce your current expenses, and start taking calls.

All the features you need to succeed

Auto-Attendants
Call Routing and Forwarding
Desktop Integration
Find Me/Follow Me
Online PBX Controls
Toll-free Numbers

Call Analytics
Cloud PBX
Dial Plan Editor
Hot Desking
Ring Groups
Unlimited Extensions

Call Queues
Conference Bridge
Do Not Disturb
Local Numbers
Softphone
Virtual Fax

Call Recording
Custom Greetings
E911
Music on Hold
Time-Based Routing
Voicemail to Email

HEALTHCARE

CARE PROVIDER

Use your cell phone to return
calls and texts from your business
number, manage voicemail, and
gather patient contact data

DENTAL OFFICE

Route calls directly to the
right person in your office.
Automatically route calls based
on hours of operation.

OFFICE MANAGER

Better train employees and
document patient interactions
with call monitoring tools and
call recording.

BILLING/INSURANCE

Direct insurance companies to
the right phone line. Streamline
fax transmissions by sending and
receiving them via email.

FRONT DESK

Never miss a call again. Auto
attendants route patients to the
right person without bogging
down your staff.

CAMPAIGNS

Examine incoming calls, own
multiple phone numbers for
targeted marketing campaigns,
and track their performance.

CHURCHES

Using VoIP to cut costs allows churches, ministries, and houses of worship to communicate with the people and members of the congregation while reducing
operational, labor, and maintenance costs.

EDUCATION

Not all districts and school systems are the same. However, our extensive experience working with educational institutions has taught as a thing or two. There is a reason we work with the #1 K-12 Hosted VoIP provider in the country and also service the largest colleges in the state of Kentucky.

Let us help you easily lower your cost of and manage
multiple locations, room assignments and
hundreds or even thousands of phone lines.

How We Do It

Commonwealth Technology’s 75+ committed employees serve our customers from our corporate office in Lexington and four other satellite locations in Kentucky and Indiana. Commonwealth Technology is built on a foundation of integrity, respect, pride and accountability. We uphold these qualities to both our customers and employees. This has helped propel us to a position of strength within the industry because it