4 HOUR GUARANTEED RESPONSE
OVER 50 TRAINED TECHNICIANS
REMOTE ONLINE SUPPORT
HASSLE FREE SERVICE
Commonwealth Technology understands that fast, dependable service is the number one priority. Our trained and certified technicians have access to an extensive part inventory and carry the most commonly used parts with them at all times. We use state-of-the-art technology to monitor and control service calls, and GPS positioning to analysis technician locations and determine who can assist customers the fastest.
All of our service calls are processed and dispatched out of our own offices by Commonwealth’s friendly customer care department.
A unique addition to our technical services offering is our Network Solutions team. They are highly trained to seamlessly integrate your office equipment into your current infrastructure. They also offer deployment and support of our advanced solutions such as document management, print management and monitoring, and more.
With many years of combined experience, multiple regional and national service awards, and a customer base that keeps growing year after year, you can be confident that the service you receive is the best in the business.
How We Do It
Commonwealth Technology’s 75+ committed employees serve our customers from our corporate office in Lexington and four other satellite locations in Kentucky and Indiana. Commonwealth Technology is built on a foundation of integrity, respect, pride and accountability. We uphold these qualities to both our customers and employees. This has helped propel us to a position of strength within the industry because it
Ensures that customers are getting the very best service possible
Keeps our employee turn-over to a minimum
Makes for a productive work environment companywide