IT Service Desk

We know you expect prompt and courteous help when you need it. That’s why we are so proud of our elite team of IT Service Desk Technicians. Trained, experienced professionals are ready to serve you over the phone, online, or in your office.

4 HOUR GUARANTEED RESPONSE

LOCALLY DISPATCHED

OVER 50 TRAINED TECHNICIANS

REMOTE ONLINE SUPPORT

HASSLE FREE SERVICE

Commonwealth Technology understands that fast, dependable service is the number one priority. Our trained and certified technicians have access to an extensive part inventory and carry the most commonly used parts with them at all times. We use state-of-the-art technology to monitor and control service calls, and GPS positioning to analysis technician locations and determine who can assist customers the fastest. 

All of our service calls are processed and dispatched out of our own offices by Commonwealth’s friendly customer care department. 

A unique addition to our technical services offering is our Network Solutions team. They are highly trained to seamlessly integrate your office equipment into your current infrastructure. They also offer deployment and support of our advanced solutions such as document management, print management and monitoring, and more.

With many years of combined experience, multiple regional and national service awards, and a customer base that keeps growing year after year, you can be confident that the service you receive is the best in the business. 

    Learn More! Schedule your FREE IT Consulting Session!


    How We Do It

    Commonwealth Technology’s 75+ committed employees serve our customers from our corporate office in Lexington and four other satellite locations in Kentucky and Indiana. Commonwealth Technology is built on a foundation of integrity, respect, pride and accountability. We uphold these qualities to both our customers and employees. This has helped propel us to a position of strength within the industry because it

    Ensures that customers are getting the very best service possible

    Keeps our employee turn-over to a minimum

    Makes for a productive work environment companywide

    LOCATIONS

    1263 E New Circle Rd.
    Lexington, KY 40505
    (859) 294-3911

    1920 Nelson Miller Parkway
    Lousiville, KY
    (502) 244-1516

    3160 Parisa Dr
    Paducah, KY
    (270) 441-7345

    325 South Earl Ave
    Lafayette, IN 47904
    (765) 449-8652

    6050 Corporate Way
    Indianapolis, IN 46278
    (317) 475-9519